Cinderella Freedom: Complete Set for Installation of Incinerating Toilet

The Cinderella Gas incineration toilet uses propane to burn biological waste at high temperatures (with no odour) and leaves only a small amount of ash.

Perfect for locations with limited or no electricity. No plumbing or septic is required.

Every order includes free delivery within Canada, a 3 year warranty, and expert support from Incinerating Toilets Inc.

A ventilation kit is required to complete the installation according to the Canadian Gas Code specifications. Feel free to contact us if you need help deciding on how to best vent your Cinderella Gas toilet.

Power Requirements: Toilet requires 4 amps on start up and 1.3 amps during incineration to power the fan. Toilet requires only 0.005 amps while in standby (not incinerating) mode. This model is fitted with a 12V DC plug that can be connected to a small off-grid solar power system. A 120V AC power adaptor is available at an additional cost.

Product Information
Perfect for areas with limited or no electricity
Does not need water
Odor free
3 year warranty
Weight: 75 lbs (34 kg)
Height: 23 5/8 in. (600 mm)
Seat Height: 21 1/4 in. (540 mm)
Width: 15 3/8 in. (390 mm)
Depth: 23 1/4 in. (590 mm)

Capacity: 3-4 visits per hour
Ventilation ducts/pipes: 110 mm (external)
Standby power consumption: 0.005 Amp
Power consumption (incineration): 1.3 Amp
Gas consumption (single): 160 – 190 grams

Max Burner effect:
9390 BRU/h (2752W)

Power requirements:
12V DC 11-14.4V, 4 Amp

Approvals: UL/C-UL

View the Cinderella Propane Installation & User Manual

Shipping
Any order that includes a toilet will be shipped from our warehouse in Ontario, Canada via freight for a fixed fee of $375. We ship to most addresses within our territory of Ontario, Manitoba and Saskatchewan. In some cases where the delivery is more remote, an additional delivery fee will be added to the order.

Other orders being shipped within Canada will be delivered via Purolator or Canada Post for a fee that will be added to the order during checkout.

Returns
If you are not entirely satisfied with your purchase, we are here to help.

You may return your product within the first 30 days of receiving your item if it has not been opened or unboxed. If the product has been unboxed, or you have initiated the return after the 30 days you will not be eligible for a refund.

To inquire about a return please reach out to our team at [email protected] or by calling 1-844-359-0098. Please refer to our warranty policy for anything warranty related.

After we receive your returned item, our team will inspect it and process your refund. The money will be refunded to the original payment method minus the return shipping cost and a 20% restocking fee. For credit card payments it may take 5 to 10 business days for the refund to show up on your credit card statement.

If you are cancelling an order that has not yet left our warehouse, there will be a 3% admin fee. This amount will be deducted off the total refund unless the initial payment was made by etransfer.

If anything is unclear or you have more questions, feel free to contact our customer support team and they will be happy to help.

Incinerating Toilets Inc. Warranty Servicing Policy

If a warranty claim is submitted and approved within the first three years, the customer can choose to

Drop the toilet off at our service centre located at 105 Consumers Dr., Suite 2, Whitby, ON L1N 1C4. Same day pickup will not be available in most cases.
Schedule a technician to come out to service the toilet on site. Travel time is not covered under warranty and will be subject to hourly rate fees.
Have the replacement parts shipped to your home. If required, Incinerating Toilets Inc. can provide documentation and technical support over the phone or email to help walk through the replacement. Shipping fees are not covered under warranty.

What does this Warranty cover?
This warranty covers defects in materials or workmanship in your Cinderella Travel Incineration Toilet on the terms, for the period and subject to the exceptions set out below.

What does this Warranty not cover?
This warranty does not cover normal wear and tear, or damage caused by accidents, force majeure, abuse, misuse, failure to follow manufacturer directions or improper maintenance. Consequential and incidental damages are not recoverable under this warranty. Cinderella Eco Group does not apply an ”on-site” warranty. This means that the toilet must be transported to an authorized dealer who can do the service. If this is not possible, a transport cost may be charged by the dealer.

How long does the Warranty apply?
A correct installed and well-maintained Cinderella incineration toilet benefits from an industry leading 3-year warranty* for residential applications.

Limitations
Please be aware that a limited 1-year warranty period is applicable when the product is installed in a commercial and industrial settings.

*The 3-year warranty applies exclusively to residential applications. Commercial and industrial applications, including Airbnb, resort settings, rental units, mining, construction, and forestry, are covered by a limited 1-year warranty. The warranty is non-transferable. For clarification on your specific application, not mentioned in the examples, please reach out to the distributor, your local Cinderella dealer, or Cinderella Eco Group AS.